Refund and Returns Policy

Last Updated: 2 June 2025

Thank you for shopping with aqibtechltd.online. We are committed to delivering high-quality men’s and women’s jackets across the UK. If you’re not entirely satisfied with your purchase, we’re here to help with a smooth and fair return and refund process.

✅ Eligibility for Returns

You have 14 calendar days from the date you received your item to request a return.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • It must be returned with original packaging, tags, and any accessories.
  • Items must not show signs of wear, damage, or alteration.

🚫 Non-Returnable Items:

  • Sale or clearance items
  • Gift cards
  • Customized or personalized items
  • Items returned beyond 14 days of delivery

📥 How to Request a Return:

  1. Email us at info@aqibtechltd.online with your order number and reason for return.
  2. We will send you instructions along with the return address.
  3. Customers are responsible for return postage unless the item is defective or incorrect.

💸 Refunds

Once your return is received and inspected:

  • You will receive a confirmation email regarding the status of your refund.
  • If approved, a refund will be issued to your original method of payment within 5–7 working days.
  • Original shipping fees (if any) are non-refundable.

🔁 Exchanges

If you ordered the wrong size or wish to exchange for another style, please return the item first and place a new order once your refund is processed.

Registered Company Information
Aqib Tech Ltd
Company No: 15676717
Registered Address: 70 Western Road, London, England, E13 9JF
Email: info@aqibtechltd.online
Phone: +44 7928 001564